Heron's Hideaway on Lake Murray

Pets

Pets are welcome with prior approval.

• Pet Fee: $150 (paid before arrival)
• Limit: 2 dogs (no cats or other animals)
• Clean-Up Policy: Guests must clean up after pets. A $75 fee will be charged if pet waste is left in the yard. Unauthorized pets will result in a $500 fine.

Dishes

We provide plenty of dishes, glassware, and cooking supplies for your use. Please handle these items with care. If anything breaks, please inform us so we can replace it. Before checking out, load and start the dishwasher to give us enough time to prepare for the next guest.

Furnishings

Please handle all furnishings with care. Do not rearrange furniture or stain surfaces. Guests are responsible for damage to any property or furnishings.

Broken Items

Accidents happen. If you break something, please notify us right away so we can repair or replace it.

Child Safety

Children must be supervised at all times—especially near the lake, on balconies, or using the bunk beds. Life jackets are provided in the laundry room.

General Safety

• Windows & Doors: Close and lock all windows and doors when leaving the property.
• Dock Area: No diving or jumping from the dock or railings. Life jackets are available for safety.
• Boats: A maximum of 2 boats may dock at the floating dock. Docking is at your own risk.
• Dock Chairs: Please return chairs to their designated areas after use to prevent them from being blown into the water.

Garage Access

The garage is off-limits to guests.

Smoking Policy

Smoking is prohibited inside the house. Please smoke outside and dispose of cigarette butts properly.

• Fine: $250 if evidence of indoor smoking or discarded cigarettes is found.

Illegal Substances

No illegal substances or underage drinking are allowed on the property. Violations will result in immediate termination of the rental agreement and eviction.

Check-In & Check-Out

• Check-In: 4:00 PM (unless otherwise agreed)
• Check-Out: 10:00 AM (the housekeeper arrives shortly after)

Before Checkout:

1. Remove all food from the refrigerator and cabinets.
2. Take out the trash and place it in the roll cart.
3. Turn off all electronics and lights.
4. Set the thermostat to 70°F if the AC is on, or 65°F if the heat is on.
5. Lock all doors and windows.
6. Place dirty linens in a pile.
7. Start the dishwasher.
8. Lock the laundry room and downstairs bathroom, and leave the key on the kitchen counter.

Thank You for Staying!
We appreciate your cooperation with these rules and hope you have a fantastic stay at Heron’s Hideaway! If you have any questions or concerns, please reach out to us anytime.