VACATION RENTALS - BOOKING REQUIREMENTS AND POLICIES
Booking Requirements for Vacation Rental Properties
We Offer Clear Booking Requirements for Convenience and Protection for Property Owners and Guests.
Planning your dream getaway in the Charleston, or Lake Murray area? Southern Dreams Property Management offers stunning vacation properties to suit your needs. Here's a helpful guide to our booking requirements to ensure a smooth and enjoyable stay.
This guide outlines everything you need to know, from minimum stay requirements to cancellation policies and house rules. Reviewing these requirements will help you know what to expect when booking your vacation rental home.
Minimum Stay Requirements
Peak Season
To ensure availability for all travelers, we require a minimum stay of 7 nights during our peak season.
Off-Season
Enjoy more flexibility during the off-season with a minimum stay of 3 nights.
Weekend Stays
Looking for a quick escape? We offer weekend stays of at least two nights
(if applicable) at your chosen property.
Age Requirements
All primary renters must be at least 25 years old and have a valid government-issued ID when booking.
Payment Terms
Deposit
To secure the rental, we require a non-refundable deposit of 25% of the total amount at the time of reservation.
Balance
The remaining balance for your stay is due 30 days before your check-in date. Payment Methods: We accept convenient payment methods, including credit card, bank transfer, or other specified options during checkout.
Security Deposit (if applicable)
Some properties may require a refundable security deposit to cover potential damages or excessive cleaning fees.We will refund your deposit within seven days of checkout, provided the inspection finds no damage.
Cancellation Policy
We understand that plans can change. Here's a breakdown of our cancellation policy:
Full Refund
You will receive a full refund if you cancel your reservation at least 60 days before your scheduled check-in date.
Partial Refund
Get a 50% refund for cancellations between 30-59 days before check-in.
No Refund
Unfortunately, cancellations made within 30 days of check-in are non-refundable.
Check-In and Checkout Times
For your convenience, we offer a self-check-in process to accommodate flexible arrival times.
Check-In
Your rental property will be ready to welcome you between 4:00 PM - 11:00 PM.
Checkout
Please depart by 10:00 AM on your checkout day to allow us to prepare the property for the next guests.
Occupancy Limits
Each of our properties has a maximum number of guests allowed. Please ensure your reservation reflects the correct number of guests. We do not permit additional guests beyond the specified limit without prior approval from Southern Dreams Property Management.
House Rules
We have house rules to ensure a relaxing and enjoyable experience for all guests while protecting the property and community.
No Smoking
We strictly prohibit smoking inside all our properties.
Pets
We love pets, but we have designated some properties as pet-free. If you plan to bring a furry friend, please choose a pet-friendly property and confirm your pet during booking.
Service Animals
Please check these requirements for detailed information.
Quiet Hours
Please respect the neighborhood's peace by observing quiet hours from 10:00 PM to 8:00 AM.
Community Rules
Adhere to all community or homeowner association rules displayed at the property.
Property Use
Our rentals are for vacation accommodation use only. Parties or events are only allowed with prior approval from us. Guests are responsible for keeping the property clean and in good condition throughout their stay.
Travel Insurance
While we hope for smooth sailing, unexpected situations can arise. We highly recommend travel insurance to protect yourself from cancellations due to unforeseen circumstances, medical emergencies, or travel interruptions.
Identification and Documentation
For verification, we require a copy of a valid government-issued ID for the primary renter. You must also sign a rental agreement acknowledging your understanding of our terms and conditions.
Additional Fees
Please be aware of the following extra fees that may apply to your reservation: Cleaning fee, Additional guest fee (if applicable on your chosen property), and Optional services (e.g., extra cleaning, concierge services)
Local Regulations Compliance
Southern Dreams Property Management adheres to all local short-term rental regulations and registration requirements.
Vehicle Restrictions
Please follow the parking guidelines and limitations listed for your chosen property.
